As we are experiencing high volume of orders during this peak season, we seek your kind understanding that all orders will be ship within 4 business days after successful payment. For items that are on preorder, please be be informed that the date shown are indicative, there might be 2 to 3 days delayed due to logistics issue in the port.
Customers who choose NORMAL MAIL as their preferred choice for shipping, PLEASE TAKE NOTE that there might be a chance of LOST MAIL OR DELAYED in receiving your items(we do have customer whom only receive the items after 2 weeks after the shipping date). We highly recommend you to choose Qxpress as your shipping choice during this peak season as we are not liable for any lost mail or any losses incurred due to the delayed in shipment.
Our customer care team strive to answer all inquiries within 2 business days, so please be kind with your words when sending in your inquiries.