ZANTELLE
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1.3

Gone Sailing I ✤ Terrarium Figurines ✤ Bridge ✤ Boat ✤ Seaside Umbrella ✤ Starfish ✤ Mini Shell ✤


Customer who recommended this item
10
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
Shipping fee is free when purchasing above € 22,80 in a cart.
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Notice

Subject Register Date
How do I file for exchange/replacement/refund? Seller Apr 26, 2016
Manufacturer/
Place of origin
Overseas Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Gone Sailing I ✤ Terrarium Figurines ✤ Bridge ✤ Boat ✤ Seaside Umbrella ✤ Starfish ✤ Mini Shell ✤ Anchor Lifebuoy
BOOKMARK 1 2 3 4 5 6 7

Photo Review (3)

Customer Review (7)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 16, 2019 yon***
Highly Recommend Dec 22, 2018 jol***
Highly Recommend Dec 20, 2018 jon***
Highly Recommend Nov 02, 2018 eve***
Highly Recommend Sep 21, 2018 lif***
Highly Recommend Sep 04, 2018 wei***
Highly Recommend Sep 01, 2018 car***

Item Q&A(2)

Status
Question & Answer
  • Notice

    How do I file for exchange/replacement/refund?

    >Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end.


    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)
    >Shipping fee will be incurred from seller end.


    Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore
    >Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    >Provide picture of the item to seller end.
    >Shipping fee will be incurred from buyer's end.
    ZANTELLE
  • FAQ

    How to submit return or exchange from the buyer's end?

    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' We will assess the claim issue with the provided picture and inform on the progress.
    ZANTELLE
  • Answered
    Question
    lif******* 2018-09-18
    Answer
    Hi, thank you for alerting us. We have just added the two items. Please feel free to contact us again if you have trouble ordering.
    ZANTELLE 2018-09-18
  • Answered
    Question
    juz******* 2018-09-13
    Answer
    Private Enquiry
    ZANTELLE 2018-09-14
    Question
    Private Enquiry
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    Private Enquiry
    Answer
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    Private Enquiry
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Address
1002 JALAN BUKIT MERAH #04-01

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Policy & Notice
How to Return/Exchange