XPinklicious
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POWER MINISHOP RATE 90%
Hand Drawn Girl or Boy Pouch / Customised Name Pencil Case / Personalised Your Own Message
9 items sold
3.3

Hand Drawn Girl or Boy Pouch / Customised Name Pencil Case / Personalised Your Own Message


Customer who recommended this item
104
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return / Refund Policies Seller Sep 30, 2016
Colour Differences Seller Nov 01, 2015
Mailing Methods & Lead Time Seller Sep 01, 2015
more
Manufacturer/
Place of origin
China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Hand Drawn Girl or Boy Pouch / Customised Name Pencil Case / Personalised Your Own Message
BOOKMARK 1 2 3 4 5 6 7

Photo Review (43)

Show My List

Customer Review (99)

Customer Review board
Rating Feedback Date Written by
Recommend Dec 22, 2018 bri***
Highly Recommend Dec 19, 2018 cut***
Recommend Dec 19, 2018 agn***
Highly Recommend Dec 18, 2018 dan***
Highly Recommend Dec 14, 2018 ama***
Recommend Dec 14, 2018 hon***
Highly Recommend Dec 03, 2018 pri***
Highly Recommend Nov 21, 2018 Jas***
Highly Recommend Nov 20, 2018 bxc***
Netural Nov 17, 2018 aut***

Item Q&A(18)

Status
Question & Answer
  • Notice

    Return / Refund Policies

    Return Policies

    Process
    1. Please send an email to xpinklicious@gmail.com with affected order number along with the photo evidence.
    2. Evaluation will be done within 3 working days.
    3. Buyers will then need to send the item back.
    4. Once evaluated, refund will be credit to buyer qoo10 account in 2 working days.

    Requirements
    · Buyer will need to provide the order number
    · Photo evidence of the (defective) item
    · Must be 30 Days or less from Delivered Date
    · Reasons for return must be met (See Below)

    Return Reason
    a) Damaged - Item returned must be Complete (Original box, accessories)
    b) Defective - Item returned must be Complete (Original box, accessories) & Not Damaged
    c) Wrong Item - Item returned must be Complete (Original box, accessories) & Not Damaged & Not Used
    d) Missing Item - Item returned must be Not Damaged & Not Used
    e) Change of Mind - We do not accept this as a return reason.
    XPinklicious
  • Notice

    Colour Differences

    Dear all customers,

    Please bear in mind that photo in our item listing may slightly differs from the actual product that you received in terms of colour due to the lighting during photo shooting or your computer monitor's display / resolution. We do not accept this as a reason for a refund or exchange request.
    XPinklicious
  • Notice

    Mailing Methods & Lead Time

    Dear Customers,

    Please note the following:

    Qxpress - 1-2* working days to deliver upon pickup of parcel
    Singpost Normal Mail - 3-5* working days upon date of posting

    The above delivery lead time doesn't not apply during festive / peak period / long weekend holidays. It could take more time to reach you.

    If it's urgent, you may contact Eve @ 91791758 for store pickup. Thanks.
    XPinklicious
  • Notice

    Exchange Policies

    Exchange Policies

    Process for exchanging
    1. Please send an email to xpinklicious@gmail.com with affected order number along with the photo evidence.
    2. Evaluation will be done within 3 working days.
    3. Buyers will then need to send the item back for exchange.
    4. Once evaluated, replacement will be send

    Exchange requirements
    · Buyer will need to provide the order number
    · Photo evidence of the (defective) item
    · Must be 30 Days or less from Delivered Date
    · Reasons for return must be met (See Below)

    Return Reason
    a) Damaged - Item returned must be Complete (Original box, accessories)
    b) Defective - Item returned must be Complete (Original box, accessories) & Not Damaged
    c) Wrong Item - Item returned must be Complete (Original box, accessories) & Not Damaged & Not Used
    d) Missing Item - Item returned must be Not Damaged & Not Used
    e) Change of Mind - We do not accept this as a return reason.
    XPinklicious
  • Notice

    Risk of using Singpost Normal Mail

    For singpost normal mail, it will be sent to your letterbox & there's no tracking service available. The lead time is normally 3-4 working days from date of posting. However, at times, there are delays of up to 10-14 working days. We have customers who only receive their items a month later!

    For parcels which can't be fitted to your letterbox, the postman will attempt to deliver the item to your house. If no one is at home, they will leave a delivery note to ask you to collect from nearest post office. If suspected lost mail, you can proceed to nearest post office and check with them if there are any mails for you.

    The rate of lost mail is 2%-4% which is considered high. You can avoid this by opting for Qxpress where turnaround is 2-3 working days.

    We can only refund/resend when item is returned due to non-delivery (provided correct address in system). This may take 3-4 weeks because SingPost don't prioritize returned mails.
    XPinklicious
  • Notice

    Enquiries

    Dear Valued Customers,

    We have limited access to qoo10 enquiry system. For faster response, please email us at xpinklicious@gmail.com or SMS us at 91791758. Thanks!

    Regards,
    XPinklicious
    XPinklicious
  • Answered
    Question
    yye******* 2018-12-18
    Answer
    hi , if u want ot choose design , then u need to place order then watsapp desired design to 91791758 but note we do not have the exact same girl that we listed online as all girls are unique , we only have same hairstyle but the girl may have diferent colour hair + different colour clothing .
    XPinklicious 2018-12-18
  • Answered
    Question
    jac******* 2018-12-08
    Answer
    hi, sorry but it will not be in time. if i'm not wrong, i replied to your sms. thanks.
    XPinklicious 2018-12-10
  • Answered
    Question
    sei******* 2018-12-07
    Answer
    Private Enquiry
    XPinklicious 2018-12-07
  • Answered
    Question
    bab******* 2018-12-05
    Answer
    hi, once order , please watsapp to 91791758 immediately with cart number and desired design of girl. please do note that the girl are all unique. the pic listed online, i only have same hairstyle girl but the girl may have different colour hair and different colour clothing..
    XPinklicious 2018-12-05
  • Answered
    Question
    lee******* 2018-11-19
    Answer
    Private Enquiry
    XPinklicious 2018-11-19
  • Answered
    Question
    jac******* 2018-11-08
    Answer
    Private Enquiry
    XPinklicious 2018-11-08
  • Answered
    Question
    est******* 2018-10-26
    Answer
    hi, it will take 3 working day to print then names and 2 working day for courier to deliver. thanks.
    XPinklicious 2018-10-27
  • Answered
    Question
    car******* 2018-09-26
    Answer
    hi, please use qxpress as mode of delivery , order must be in today / tomorrow lastest.
    XPinklicious 2018-09-26
    Question
    Hi seller, I have already placed order 276421164 and 276421165 on 24/9 (Mon) via normal SingPost 5-7 working days. Do you think I could receive latest by 4/10/18 (8 working days). ? if I can’t, I may need to cancel the order. Thank you.
    Answer
    hi, the girl pouch already printed and will be mailed out today by smartpac. as for if it reaches you by 03/10, it will depends on singpost how fast they send it to the letterbox cause for this, we cannot dictate their delivery timing.
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Policy & Notice
How to Return/Exchange