Youth Code Ferment Anti-Aging Eye Essence 20ml
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25.5

LOREAL PARISYouth Code Ferment Anti-Aging Eye Essence 20ml

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Customer who recommended this item
49
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Manufacturer/
Place of origin
Loreal / China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
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Customer Review (28)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 14, 2019 vel***
Highly Recommend Jan 12, 2019 gho***
Highly Recommend Jan 12, 2019 gho***
Highly Recommend Jan 12, 2019 She***
Highly Recommend Jan 11, 2019 kah***
Netural Jan 11, 2019 ami***
Highly Recommend Jan 11, 2019 els***
Highly Recommend Jan 10, 2019 mab***
Highly Recommend Jan 09, 2019 yin***
Highly Recommend Jan 09, 2019 lyb***

Item Q&A(13)

Status
Question & Answer
  • FAQ

    Have a question about the product?

    Please visit http://www.loreal-paris.com.sg/faq or email to L'Oreal Customer Service at consumer@sg.loreal.com / call 1-800-838-3388
    L'Oreal Paris
  • FAQ

    How to track Orders?

    Once your order is updated to “Shipped” status, a tracking number will be assigned and notified via Qoo10. You may follow this link to track: http://www.urbanfox.asia/courier-tracking/tracking/ In case unable to track, please refer to our Customer Service Hotline to enquire. How to reschedule delivery? You may follow this link to reschedule delivery: http://www.urbanfox.asia/courier-tracking/reschedule-delivery/
    L'Oreal Paris
  • FAQ

    How can I change address, name and/or contact details?

    You may call or send us email to notify us of the preferred Delivery Address. Please be advised that due to Change Address request, delivery time frame maybe extended. Note: Please change or add address prior to placing an order to make sure that your parcel will be delivered within the standard delivery time frame.
    L'Oreal Paris
  • FAQ

    What if I did not receive my order?

    We may experience delay in the delivery of your order with us, please notify our Customer Service Hotline 6340 1930 or email us at sgcs@acommerce.asia
    L'Oreal Paris
  • FAQ

    What happen if my order is delivered damaged?

    To immediately assist, please contact our Customer Service Hotline 6340 1930 or email us at sgcs@acommerce.asia
    L'Oreal Paris
  • Answered
    Question
    she******* 2019-01-05
    Answer
    Dear Valued Customer,

    Thank you for making your purchase with us.

    We sincerely apologise for the delay. We checked and it shows that your order has been packed at the warehouse and ready to be shipped to our courier partner UrbanFox.

    A tracking number will be assigned once your orders are shipped.

    Fellow Us for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you and have a great day!

    Jhoanne
    Customer Service Officer
    aCommerce SG
    L'Oreal Paris 2019-01-05
  • Answered
    Question
    xul******* 2019-01-02
    Answer
    Dear Valued Customer,

    Thank you for reaching our SG Official Store.

    Our apologies for the trouble. Please be advised that stocks have been requested and we are just waiting for an update regarding its arrival. We are hoping to receive it any time soon. Please bear with us.

    May we humbly ask for your patience and understanding.

    Thank you and have a nice day.

    Fellow Us for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our Official Store.

    Chris
    Customer Service Officer
    aCommerce SG
    L'Oreal Paris 2019-01-02
  • Answered
    Question
    s_l******* 2018-12-29
    Answer
    Dear Valued Customer,

    Thank you for reaching L'Oreal Paris SG Official Store.

    We apologize for the confusion. We will clarify this with the relevant team and get back to you with an update as soon as possible.

    Fellow Us for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your continued support. Have a nice day!

    Alyssa
    Customer Service Officer
    aCommerce SG
    L'Oreal Paris 2018-12-30
  • Answered
    Question
    mis******* 2018-12-24
    Answer
    Dear Valued Customer,

    Thank you for reaching L'Oreal Paris SG Official Store.

    We already have sent a request for restocking. However, we are unable to confirm as to when will the stocks arrive. Banners will be posted once stocks arrive. Please bear with us.

    Fellow Us for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your continued support. Have a nice day!

    Alyssa
    Customer Service Officer
    aCommerce SG
    L'Oreal Paris 2018-12-25
  • Answered
    Question
    shi******* 2018-12-23
    Answer
    Private Enquiry
    L'Oreal Paris 2018-12-23
  • Answered
    Question
    jea******* 2018-12-23
    Answer
    Private Enquiry
    L'Oreal Paris 2018-12-24
  • Answered
    Question
    jan******* 2018-08-08
    Answer

    Dear Valued Customer,

    Thank you for making your purchase with us.

    We apologise for the delay. We checked and it shows that your order has been packed and ready to be shipped to our courier partner UrbanFox for delivery within the next 3-5 working days. Please bear with us as tracking number is not yet available.

    Rest assured that the appropriate department is already working on fixing the issue of incorrect order status and tracking information.

    Fellow Us for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and have a great day!

    Jhoanne
    Customer Service Officer
    aCommerce SG
    L'Oreal Paris 2018-08-09
  • Answered
    Question
    tan******* 2018-07-31
    Answer



    Dear Valued Customer,

    Thank you for making your purchase with us.

    A message has been sent to you.

    Fellow Us for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you and have a great day!

    Customer Service Officer
    aCommerce SG
    L'Oreal Paris 2018-08-01
    Question
    Kindly provide me the tracking number as shipping status shown shipment on delivery few days ago. Thank you.
    Answer

    Dear Valued Customer,

    Thank you for making your purchase with us.

    We apologise for the delay. We checked and it shows that your order has been packed and ready to be shipped to our courier partner UrbanFox for delivery within the next 3-5 working days, due to this, tracking number is not yet available.

    Rest assured that the appropriate department is already working on fixing the issue of incorrect order status and tracking information.

    Fellow Us for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and have a great day!

    Jhoanne
    Customer Service Officer
    aCommerce SG
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