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Nanotech Tempered Glass Screen Protector/iPhone X/Xs Mas/XR/7/8 Plus/Samsung Note 9/8/S9/S8 Plus
1547 items sold
3.4

Nanotech Tempered Glass Screen Protector/iPhone X/Xs Mas/XR/7/8 Plus/Samsung Note 9/8/S9/S8 Plus


Customer who recommended this item
87090
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
response time for all queries. Seller Oct 18, 2018
IMPORTANT NOTICE FOR STORE PICKUP CUSTOMERS Seller Feb 01, 2016
return/exchange/refund/cancel/non-receipt claims Seller Nov 06, 2014
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Manufacturer/
Place of origin
Singapore Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Iphone 6/IPHONE 6 PLUS/Samsung Galaxy Note 4 Tempered Glass Screen Protector 0.2mm/9H/Iphone 4/4s/5/5S/5C/SAMSUNG S6/S5/S4/Note 3/4/TAB S 8.4/Xiaomi M13/Redmi Note/Sony Xperia Z2/M2/IPAD MINI/MINI 2
BOOKMARK 1 2 3 4 5 6 7

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Customer Review (92,630)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 21, 2019 bre***
Highly Recommend Jan 21, 2019 spe***
Highly Recommend Jan 21, 2019 izz***
Highly Recommend Jan 21, 2019 kar***
Netural Jan 21, 2019 chi***
Highly Recommend Jan 21, 2019 lok***
Highly Recommend Jan 20, 2019 hzq***
Highly Recommend Jan 20, 2019 jav***
Highly Recommend Jan 20, 2019 phy***
Highly Recommend Jan 20, 2019 cha***

Item Q&A(3,988)

Status
Question & Answer
  • Notice

    response time for all queries.

    Dear valued customers,

    Please understand that we have high volumes of orders to fulfill daily. kindly Give us 24 hours to respond to your query (kindly note on weekends/PH/sunday is a public holiday, so all queries will be answered on the following working day).
    Should you need urgent attention, please call us 82086888 -Kelly. Kindly sms us with your clarifications if we do not answer your phone call.
    Alternatively, you may visit us at our office at the following address during office hours:
    (mon-friday: 9am to 6pm)

    51 Ubi Ave 1,
    #05-29
    Paya Ubi Industrial Park,
    Singapore 408933
    Kindly avoid lunch hour from 1pm-3pm. Thank you!


    We will attend to you immediately if you come down to our office. Thanks!
    NanoTech
  • Notice

    IMPORTANT NOTICE FOR STORE PICKUP CUSTOMERS

    Dear valued customers,

    Kindly note for customers who wants Nanotech to send out “store pick-up” orders, we will be charging a minimum fee of $5.00 SGD minimum fee (private courier service). Do note that there will be incremental costs for cart orders with higher quantities or volume.

    The costs stated above are to covers the following costs:
    1) stamp fees
    2) cost of mailing materials
    3) processing costs
    4) administrative costs

    Should you require a change for your mailing option from “store pick up” to mailing, please email a valid mailing address and relevant mailing details to Kelly@nanotechsg.com or contact Kelly at 8208 6888.
    purchasing store pickup option means you have agreed to all terms stated here.
    NanoTech
  • Notice

    return/exchange/refund/cancel/non-receipt claims

    Dear valued customers,

    We understand that qoo10 system allows customer to file for return request/refund/cancel/non-receipt claims on the system. We will like to kindly request all customers to go through 'inquiry to seller' first before using the system to return/exchnage/refund/cancel/non-receipt claims. This is to avoid handling the same case twice. we have our staff, working on the inquiry system everyday, so customers will definitely hear a response from us faster than going through the back end system. We thank you so much for your cooperation in this matter.
    NanoTech
  • Notice

    reposnse time for all queries.

    Dear valued customers,

    Please understand that we have high volumes of orders to fulfill daily. kindly Give us 24 hours to respond to your query (kindly note on weekends/PH/sunday is a public holiday, so all queries will be answered on the following working day).
    Should you need urgent attention, please call us 82086888. Kindly sms us with your clarifications if we do not answer your phone call.
    Alternatively, you may visit us at our office at the following address during office hours:
    (mon-friday: 9am to 6pm)

    51 Ubi Ave 1,
    #05-28
    Paya Ubi Industrial Park,
    Singapore 408933
    Kindly avoid lunch hour from 1pm-3pm. Thank you!


    We will attend to you immediately if you come down to our office. Thanks!
    NanoTech
  • Notice

    Conditions for return/exchange

    Dear Valued Customers,

    We will only do refund/exchange/return for the following cases. (quoted from clauses under Nanotech's customer-merchant agreement on listing page.)

    1) Wrong order sent (eg, ordered note 4, received iphone 6.)
    2) Bubbles formed WITHIN the tempered glass itself. (illustrated in the photo above.)
    DISCLAIMER: Bubbles caused by removal of plastic protection film is not counted as a manufacture defect. We will not exchange products with bubbles formed between the glass and the plastic.
    3) Cracked upon delivery.

    We will not replace/refund/exchange for other reasons. For clarification, please send query to us and we will get back to you within 48 hours.
    NanoTech
  • Notice

    Large Volume purchases and customer's fear for loss/delay

    I will recommend for customers who fear the risk of delay/loss to purchase registered mail. i will STRONGLY recommend big buyer to opt for registered mail. Thanks.
    NanoTech
  • Notice

    Loss & Delay

    Dear Valued Customer,

    Kindly note that Nanotech takes up to 3 working days (maximum) to process your orders. We face high volume transactions everyday, therefore our processing time may range from 1 working day to 3 working days. Singpost takes about 2-3 working days to process and deliver their mails.

    Non-registered mails tend to face delays and LOSS, due to circumstances that singpost has never disclosed to the public.

    However, should a delay/loss occur, usually singpost will deliver their mail before 14 days. After 14 days if you do not receive your mail, your mail is lost in transit.
    Please kindly be patient/understanding and refrain from blaming the seller, kindly contact us through the Qoo10 inquiry system and we will proceed to resolve the issue with you.
    NanoTech
  • Notice

    Order Fulfillment Time Frame / Order Processing Time Period

    Dear Valued customers,

    We are monitored and have regulations to follow with qoo10.sg. Therefore all orders are reflected and processed via qoo10's order management system.

    At Nanotech, we face high volume transactions everyday. Therefore during peak periods (weekends: friday to sunday, public holidays) we will need a longer processing time to handle all orders. to avoid confusion and misunderstanding, we process orders based on 24 hours basis. (on present day, we will process the previous day's order - 00:00hrs - 23:59hrs.) so therefore, we will take 1 working day to process and send out your orders. If you opted Singpost normal mail, Singpost will take 1 day to process orders and 1-2 working days to deliver to your address.

    So technically, delivery process will take at least 3 working days to reach you after payment confirmation.
    NanoTech
  • Answered
    Question
    egu******* 2019-01-20
    Answer
    Private Enquiry
    NanoTech 2019-01-21
  • Answered
    Question
    lov******* 2019-01-20
    Answer
    Private Enquiry
    NanoTech 2019-01-21
  • Answered
    Question
    mi_******* 2019-01-15
    Answer
    Dear customer,

    we apologise for the unsatisfactory purchase. The sensitivity issue could be caused by misaligment, hence one side of the phone cannot be used. Could you try to lift up and reapply the screen protector, it might improve the sensitivity issue. Alternatively, you may adjust the sensitivity touch on your settings. Hope this helps.

    Regards
    Nanotech
    NanoTech 2019-01-16
  • Answered
    Question
    com******* 2019-01-14
    Answer
    Dear customer,

    thank you for your interest in our product. Premium privacy differs from the other 2 mentioned as it is a non full coverage tempered glass. You may refer to image attached for your reference.

    Regards
    Nanotech
    NanoTech 2019-01-15
  • Answered
    Question
    ang******* 2019-01-14
    Answer
    Dear customer,

    thank you for your interest in our product. The screen protector protects the display screen but it does not protect the black bezel area of the phone. Unfortunately we do not have full coverage anti blue light ):
    NanoTech 2019-01-14
  • Answered
    Question
    sbe******* 2019-01-13
    Answer
    Private Enquiry
    NanoTech 2019-01-14
  • Answered
    Question
    lim******* 2019-01-13
    Answer
    Dear customer,

    thank you for your interest in our product. You may select 'FULL ADHESIVE CURVED GLASS'. Not only it is full adhesive, it is case friendly as well. A stencil and installation slip will be provided to guide you with the installation.

    Regards
    Nanotech
    NanoTech 2019-01-14
  • Answered
    Question
    Wkb******* 2019-01-10
    Answer
    Private Enquiry
    NanoTech 2019-01-11
Ask Question
Address
PAYA UBI INDUSTRIAL PARK 51 UBI AVENUE 1 #05-28
Available during
MON~FRI : 9:00am ~ 6:00pm Sat, Sun, Holiday : day off

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Policy & Notice
How to Return/Exchange