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MINISHOP RATE 80%
Bundle of 4 Vanish Powder Laundry Stain Remover! Free Sencor Intelligent Fast Boil Kettle!
26 items sold
35.3

On OfferBundle of 4 Vanish Powder Laundry Stain Remover! Free Sencor Intelligent Fast Boil Kettle!


Customer who recommended this item
225
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Manufacturer/
Place of origin
Reckitt Benckiser / China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Vanish
BOOKMARK 1 2 3 4 5 6 7

Photo Review (111)

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Customer Review (208)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 21, 2019 yeo***
Recommend Jan 21, 2019 koz***
Netural Jan 21, 2019 neo***
Highly Recommend Jan 09, 2019 paa***
Not Recommend Dec 29, 2018 hel***
Highly Recommend Dec 23, 2018 Hyp***
Not Recommend Dec 15, 2018 yan***
Recommend Dec 12, 2018 che***
Highly Recommend Dec 11, 2018 jan***
Not Recommend Dec 09, 2018 Wjw***

Item Q&A(23)

Status
Question & Answer
  • Answered
    Question
    chr******* 2018-12-30
    Answer
    Dear Valued Customer,

    Thank you for reaching RB Home SG Official Store.

    We already have sent a request for restocking. However, we are unable to confirm as to when will it arrive. No worries, banners will be posted once stocks arrived.

    Fellow U for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your continued support. Have a nice day!

    Alyssa
    Customer Service Officer
    aCommerce SG
    RB Home 2018-12-30
  • Answered
    Question
    che******* 2018-11-29
    Answer
    Dear Valued Customer,

    Thank you for taking the time to message us. We greatly appreciate you raising this concern to us. Please be advised that we experience some system error that caused this unfortunate event. We will send you the missing items the soonest. Please expect a notification from us as soon as your parcel is ready for shipping.

    We do understand how frustrating this may be and we sincerely apologise for it. We are also hoping for your kindness and patience.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your continued support. Have a nice day!

    Alyssa
    Customer Service Officer
    aCommerce SG
    RB Home 2018-11-29
    Question
    Hi alyssa. May I know when my item will be sent out?
    Answer
    Dear Valued Customer,

    Thank you for making your purchases in RB Home SG Official Store.

    We checked and we noticed that your parcel was delivered on 03 Dec 2018 at 01:40 pm. Please confirm receipt to proceed with the next step.

    Fellow Us for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your continued support. We are looking forward to your purchases with us. Have a nice day!

    Alyssa
    Customer Service Officer
    aCommerce SG
  • Answered
    Question
    che******* 2018-11-28
    Answer
    Dear Valued Customer,

    Thank you for taking the time to message us. We greatly appreciate you raising this concern to us. Please be advised that we experience some system error that caused this unfortunate event. We will send you the missing items the soonest. Please expect a notification from us as soon as your parcel is ready for shipping.

    We do understand how frustrating this may be and we sincerely apologise for it. We are also hoping for your kindness and patience.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your continued support. Have a nice day!

    Alyssa
    Customer Service Officer
    aCommerce SG
    RB Home 2018-11-29
    Question
    When will my item be arranged?
    Answer
    Dear Valued Customer,

    Thank you for making your purchases in RB Home SG Official Store.

    We checked and we noticed that your parcel was delivered on 03 Dec 2018 at 01:40 pm. Please confirm receipt to proceed with the next step.

    Fellow Us for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your continued support. We are looking forward to your purchases with us. Have a nice day!

    Alyssa
    Customer Service Officer
    aCommerce SG
  • Answered
    Question
    Tok******* 2018-11-28
    Answer
    Dear Valued Customer,

    Thank you for taking the time to message us. We greatly appreciate you raising this concern to us.

    Our sincere apology for the inconvenience. Please be advised that we experienced some system error that caused this unfortunate event. We will send you the missing items for order # 282883615 the soonest. Please expect a notification from us as soon as your parcel is ready for shipping.

    We do understand how frustrating this may be and we sincerely apologise for it. We are also hoping for your kindness and patience.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your continued support. Have a nice day!

    Lei
    Customer Service Officer
    aCommerce SG
    RB Home 2018-11-29
    Question
    Hi. U guys sent the wrong order to me again. I ordered the extra hygiene. U guys sent me the crystal white powder. Please send me the correct powder ASAP or issue a refund. Thanks.
    Answer
    Dear Valued Customer,

    Thank you for reaching RB Home SG Official Store.

    We apologize for the trouble this has caused you. We already have notified the relevant team regarding this to make sure this will be resolved as soon as possible. In line with this, may we please schedule a pickup with you? Our schedule are as follows:
    Mondays-Fridays: 2pm-6pm, Saturdays: 9am-2pm. Please advise.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your continued support. Have a nice day!

    Alyssa
    Customer Service Officer
    aCommerce SG
    Question
    U can come on Saturday. 9am to 2pm.
    If I am not at home, I will leave the box outside my door. U can ask the courier to pick it up.
    Answer
    Dear Valued Customer,

    Thank you for reverting back with your preferred schedule. We already have notified UrbanFox regarding your request. We appreciate your patience.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your continued support. Have a nice day!

    Alyssa
    Customer Service Officer
    aCommerce SG
    Question
    Hi urban fox has collected the parcel last week. May I know when you will send the replacement items to me?
    Answer
    Dear Valued Customer,

    Our sincere apology for the inconvenience caused. We already made follow up with the appropriate department and we are still waiting for the update coming from our relevant team. we will get back to you as soon as we have an update. May we humbly ask for your patience and understanding.

    Thank you and have a nice day.

    Fellow Us for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your continued support in our Official Store.

    Chris
    Customer Service Officer
    aCommerce SG
  • Answered
    Question
    jov******* 2018-11-27
    Question
    This is the invoice that inside the box.
    Answer
    Dear Valued Customer,

    Thank you for taking the time to message us. We greatly appreciate you raising this concern to us.

    Our sincere apology for the inconvenience. Please be advised that we experience some system error that caused this unfortunate event. We will send you the missing items the soonest. Please expect a notification from us as soon as your parcel is ready for shipping.

    We do understand how frustrating this may be and we sincerely apologise for it. We are also hoping for your kindness and patience.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your continued support. Have a nice day!

    Alyssa
    Customer Service Officer
    aCommerce SG
    RB Home 2018-11-29
  • Answered
    Question
    che******* 2018-11-25
    Answer
    Dear Valued Customer,

    We understand the inconvenience that this may have caused.

    Did you happen to have taken a photo of the items inside of the box that you've received, so we could confirm which items are missing?

    Please bear with us and rest assured that steps are being taken to immediately resolve.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your continued support in our RB Home Official Store.

    Shenna
    Customer Service Officer
    aCommerce SG

    Dear Valued Customer,

    Thank you for the information. Our sincere apology for the inconvenience caused. We already inform our relevant team regarding to this issue.

    May we humbly ask for your patience and understanding.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your continued support in our Official Store.

    Chris
    Customer Service Officer
    aCommerce SG
    (Nov 27, 2018 14:51)
    RB Home 2018-11-27
    Question
    The pictures
    Question
    The receipt
    Answer
    Dear Valued Customer,

    We apologize for the trouble it has caused you. We'll notify the relevant department to expedite delivery of the missing items. Please bear with us. Thank you for your patience and understanding.

    Fellow Us for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our RB Home Official Store. Have a nice day!

    Claire
    Customer Service Officer
    aCommerce SG
    Question
    Thank you for your assistance, the product had arrived on 3rd December 2018
    Answer
    Dear Valued Customer,

    Thank you for reaching RB Home SG official Store.

    We appreciate you confirming the receipt of your parcel. Please let us know if you have further question.

    Fellow Us for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your continued support. Have a nice day!

    Alyssa
    Customer Service Officer
    aCommerce SG
  • Answered
    Question
    mlp******* 2018-11-24
    Answer
    Dear Valued Customer,

    Thank you for making your purchases in our RB Home Official Store.

    We are excited to advise that your parcel has been prepared and shipped to our courier partner to schedule and deliver with Tracking Number: SM746356475622414924. You may follow the link below to track and/or reschedule:

    http://www.urbanfox.asia/courier-tracking/tracking/

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your continued support in our RB Home Official Store. Have a nice day!

    Chin
    Customer Service Officer
    aCommerce SG
    RB Home 2018-11-24
  • Answered
    Question
    bab******* 2018-11-22
    Question
    Private Enquiry
    Question
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    Question
    Private Enquiry
    Answer
    Private Enquiry
    RB Home 2018-11-23
    Question
    Private Enquiry
    Answer
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    Private Enquiry
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    Private Enquiry
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