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[SG] 40/100ml GermanTech Silver / Jewellery (Gold/Silver/Platinum/Brass) Cleaning Solution Polish
17 items sold
3.3

[SG] 40/100ml GermanTech Silver / Jewellery (Gold/Silver/Platinum/Brass) Cleaning Solution Polish


Customer who recommended this item
113
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Delay in Singpost Normal Mail (Pls Use Qxpress) Seller Dec 20, 2018
Singpost Normal Mail (Very Slow) delivered to your Letterbox Seller Apr 29, 2015
Qxpress (Fast with tracking) by Courier Seller Feb 10, 2015
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Manufacturer/
Place of origin
China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(goodvalueshoppe@gmail.com)
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description [SG] 40/100ml GermanTech Silver / Jewellery (Gold/Silver/Platinum/Brass) Cleaning Solution Polish
BOOKMARK 1 2 3 4 5 6 7

Photo Review (52)

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Customer Review (106)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 19, 2019 Jes***
Highly Recommend Jan 08, 2019 plt***
Recommend Jan 03, 2019 i2j***
Highly Recommend Dec 25, 2018 goh***
Netural Dec 03, 2018 lau***
Highly Recommend Dec 03, 2018 ede***
Not Recommend Nov 15, 2018 enq***
Highly Recommend Nov 01, 2018 che***
Highly Recommend Nov 01, 2018 lie***
Highly Recommend Oct 26, 2018 bec***

Item Q&A(10)

Status
Question & Answer
  • Notice

    Delay in Singpost Normal Mail (Pls Use Qxpress)

    Dear customers,

    We check, pack and mail out packages using Singpost within 1-2 business days but recently a number of customers feedback that Singpost actually took 2-4 weeks to deliver their packages to their letterbox (even we are all in Singapore). This has created a disappointing experience for both our customers and also our staff. We strongly advise customers to use Qxpress for fast delivery within 2-3 working days (tracking info is provided).

    To make it worthwhile to use Qxpress (which is a flat shipping rate), you can browse our store to purchase more items and use Qoo10 issued discount coupons when they are available.

    We hope you understand the delay issues with using Singpost and switch to Qxpress, especially when orders are urgent. Thank you for your understanding as always and also for shopping with us - mgmt, Good Value Shoppe
    Good Value Shoppe
  • Notice

    Singpost Normal Mail (Very Slow) delivered to your Letterbox

    Only for non-urgent orders.

    Slow but convenient direct delivery to your letterbox by Postman as no signature required.
    Unreliable delivery time of average 5-10 working days, up to 15-20 working days (3-4 weeks)

    Risk of lost mail as no tracking info available. Pls double check correct shipping address (including unit number) as wrong address result in lost mail (non-claimable).
    Pls note Postman will not call to meet you.
    Good Value Shoppe
  • Notice

    Qxpress (Fast with tracking) by Courier

    Fast and reliable delivery within 2-3 working days with tracking info. Signature is required.

    Pls note Qxpress does not accept any specific instructions (eg call or SMS before delivery, preferred delivery time, etc).
    If you miss your delivery, pls do not worry, reschedule at no cost. For any queries on delivery, pls call Qxpress directly at +65-6661-9100 (quote your tracking number).
    Good Value Shoppe
  • FAQ

    I did not receive my package, what can I do?

    For Qxpress, once you have the tracking number, pls call them directly and quote your tracking number for assistance. For Singpost normal mail, delivery time is unreliable without tracking, usually take 5-7 working days, up to 15 working days (3 weeks) to deliver to your letterbox. Pls only contact us 3 weeks after your order for assistance if not received by then. Kindly note if wrong address or incomplete address is provided to us, mail will be lost as there is no tracking for normal mail. In such cases, it will be strictly non-claimable as we ship according to address provided in the order. Thank you.
    Good Value Shoppe
  • FAQ

    How much is shipping?

    Qxpress is flat rate $3.99-$4.50 (depends on item), regardless of quantity purchased. Singpost normal mail is postage fee + order fulfilment centre fee (processing and handling fees), may differ from item to item.
    Good Value Shoppe
  • FAQ

    Is there warranty for my purchase?

    Yes, all items have default 14 days from date of purchase, warranty against manufacturer defects where we will do 1-for-1 exchange. Mail back defective item to us and we will service / mail back a working piece. Buyer and seller bears own shipping fees. Pls note 14 days period is strictly followed with no exceptions to be fair to all customers. Thank you
    Good Value Shoppe
  • FAQ

    How is my order fulfilled and how long will I receive my items?

    All orders will be processed and sent out within 1-2 working days (exclude weekends and PHs). Orders are packed and handled by our appointed order fulfillment center which will send out orders in accordance to your chosen shipping method. Singpost normal mail: your package will be handed over to Singpost by order fulfillment center and Singpost postman will deliver your package to your letterbox (no signature required) within 5-7 working days on average and up to 15 working days (3 weeks). There is risk of lost mail as there is no tracking. Qxpress: your package will be handed over to Qxpress by order fulfillment centre and it takes about 2-3 working days to deliver the item to you. Signature is required.
    Good Value Shoppe
  • Answered
    Question
    ygc******* 2019-01-05
    Answer
    Hi Customer,

    we do not have cleaner for crystals.

    rose gold and silver if is real (not plated type), can use the 100ml jewelery cleaner.

    Try on a small area first before using on entire jewelery. thank you
    Good Value Shoppe 2019-01-05
  • Answered
    Question
    kat******* 2018-12-31
    Answer
    Hi Customer,

    The 100ml Jewelry Cleaner can clean the gold but not the diamond. If you clean it using the solution, use the cotton buds to dap on the gold part and avoid the diamond part. Try on a small area first. thank you
    Good Value Shoppe 2019-01-01
  • Answered
    Question
    ste******* 2018-07-13
    Answer
    Hi Customer,

    As long as real silver or gold, can be used. Thank you
    Good Value Shoppe 2018-07-13
  • Answered
    Question
    pig******* 2018-05-15
    Answer
    Private Enquiry
    Good Value Shoppe 2018-05-15
  • Answered
    Question
    pig******* 2018-04-15
    Answer
    Hi Customer,

    If real silver (not plated) is ok. Try on a small hidden area first. Thank you.
    Good Value Shoppe 2018-04-15
  • Answered
    Question
    kin******* 2018-02-21
    Answer
    Hi Customer,

    Sorry, just checked with manufacturer, they have changed to 3 cloths only.

    We have updated the listing. As it is our mistake, pls feel free to return everything to us for full refund, including return shipping fee. Thank you
    Good Value Shoppe 2018-02-21
    Question
    Hi Seller,
    Is OK I will accept the item would like to do clarity as item state is different from listing
    Answer
    Hi Customer,

    Thank you for your understanding. we have updated listing. thank you
  • Answered
    Question
    Hso******* 2018-02-18
    Answer
    Hi Customer,

    This is for silver.

    For gold, we got the polishing cloth here:
    http://colescakes.net/item/SG-2-TIER-POLISHING-AND-SHINE-CLOTH-FOR-GOLD-SILVER-STEEL-PLATINUM/438136763
    Good Value Shoppe 2018-02-19
  • Answered
    Question
    kin******* 2018-02-16
    Answer
    Hi Customer,

    Buffer is the last step to polish it bright is totally optional to use.
    Good Value Shoppe 2018-02-17
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Policy & Notice
How to Return/Exchange