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 Loving House.sg
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POWER MINISHOP RATE 90%
SG STOCK!Waterproof Reversible Sofa Cover Protector Pet Kids Mat Recliner Massage Chair Cover
259 items sold
10.3

SG STOCK!Waterproof Reversible Sofa Cover Protector Pet Kids Mat Recliner Massage Chair Cover


Customer who recommended this item
293
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return & Exchange Policy (3) Seller Mar 23, 2018
Return& Exchange Policy (2) Seller Mar 23, 2018
Return& Exchange Policy (1) Seller Mar 23, 2018
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Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (116)

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Customer Review (250)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 17, 2019 rui***
Recommend Jan 17, 2019 kwo***
Highly Recommend Jan 14, 2019 ksy***
Highly Recommend Jan 12, 2019 tem***
Highly Recommend Jan 11, 2019 jul***
Highly Recommend Jan 11, 2019 goh***
Highly Recommend Jan 10, 2019 mar***
Highly Recommend Jan 10, 2019 Khe***
Highly Recommend Jan 10, 2019 Joe***
Highly Recommend Jan 10, 2019 kyo***

Item Q&A(64)

Status
Question & Answer
  • Notice

    Return & Exchange Policy (3)

    Non-receipt Claim issue (Did not receive the item )
    For register mail( can be tracking item),If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days. For normal mail, please see our FAQ, file for "Non-receipt Claim after 14 days.
    We will check over the matter from our end.
    Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
    Shipping fee will be incurred on seller end.
    However,If item is not received because of buyer fills in the wrong receive address, we will not be refund.

    How to submit return or exchange from the buyer's end?
    Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    We will assess the claim issue with the provided picture and inform on the progress.
    Loving House.sg
  • Notice

    Return& Exchange Policy (2)

    About the quality
    If there is any quality problem after receive the goods,please upload defective item photos to us within 7 days, after which we will be regarded as the goods have no quality problem. Please return the defective goods to us and upload return picture via Qpost once shipping out.The shipping fees will be paid by us also. We will give buyers replacement as soon as possible at the same time.(please don't proceed to exchange statute as this will delay resend to buyer, any problem please notice us via Qpost first,we will resend defective item soon) .
    About shortage or wrong item received
    please provide us picture of the item contents within the parcel package and the parcel package with the delivery information. After our confirmation, we will resend to buyer.
    Loving House.sg
  • Notice

    Return& Exchange Policy (1)

    We provide 7 days return & exchange service. Any return and exchange of item will be applicable within 7 days upon receiving of the item.


    About change of mind from buyer's end
    please send item back to us first. after received the return or exchange item remain in their intact condition( unused with their original tags/labels attached, un-damaged),we will partial refund or exchange for buyer. Buyer will need to bear the postage fee if simple change of mind.


    Defective and misdelivered item
    We will bear the responsibility of defective and misdelivered item within 7 days.
    Loving House.sg
  • Notice

    Return & Exchange Policy (3)

    Non-receipt Claim issue (Did not receive the item )
    For register mail( can be tracking item),If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days. For normal mail, please see our FAQ, file for "Non-receipt Claim after 14 days.
    We will check over the matter from our end.
    Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
    Shipping fee will be incurred on seller end.
    However,If item is not received because of buyer fills in the wrong receive address, we will not be refund.

    How to submit return or exchange from the buyer's end?
    Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    We will assess the claim issue with the provided picture and inform on the progress.
    Loving House.sg
  • Notice

    About parcel lost during shipping

    If buyer choose Singpost normal mail but parcel lost during shipping.Buyer has to provide us a picture for address prove (any bill,letter that has buyer's name and address).
    We are considering buyer gave address wrongly if do not provide us picture. We are not responsible for lost parcel.

    If buyer put wrong address and caused parcel lost during shipping , seller is not responsible for any lost.Thank you!
    Loving House.sg
  • Notice

    Return & Exchange Policy (3)

    Non-receipt Claim issue (Did not receive the item )
    For register mail( can be tracking item),If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days. For normal mail, please see our FAQ, file for "Non-receipt Claim after 14 days.
    We will check over the matter from our end.
    Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
    Shipping fee will be incurred on seller end.
    However,If item is not received because of buyer fills in the wrong receive address, we will not be refund.

    How to submit return or exchange from the buyer's end?
    Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    We will assess the claim issue with the provided picture and inform on the progress.
    Loving House.sg
  • Notice

    Return& Exchange Policy (2)

    About the quality
    If there is any quality problem after receive the goods,please upload defective item photos to us within 7 days, after which we will be regarded as the goods have no quality problem. Please return the defective goods to us and upload return picture via Qpost once shipping out.The shipping fees will be paid by us also. We will give buyers replacement as soon as possible at the same time.(please don't proceed to exchange statute as this will delay resend to buyer, any problem please notice us via Qpost first,we will resend defective item soon) .
    About shortage or wrong item received
    please provide us picture of the item contents within the parcel package and the parcel package with the delivery information. After our confirmation, we will resend to buyer.
    Loving House.sg
  • Notice

    Return& Exchange Policy (1)

    We provide 7 days return & exchange service. Any return and exchange of item will be applicable within 7 days upon receiving of the item.


    About change of mind from buyer's end
    please send item back to us first. after received the return or exchange item remain in their intact condition( unused with their original tags/labels attached, un-damaged),we will partial refund or exchange for buyer. Buyer will need to bear the postage fee if simple change of mind.


    Defective and misdelivered item
    We will bear the responsibility of defective and misdelivered item within 7 days.
    Loving House.sg
  • Answered
    Question
    ang******* 2019-01-16
    Answer
    Dear buyer, Type C only 1 measurement. Type A, B C measurements are differnt for 2 seater and 3 seater.
    145cm is cushion's length or one side to other side ?
    attached size for type C.
    Loving House.sg 2019-01-17
  • Answered
    Question
    ash******* 2019-01-16
    Question
    Attached.
    Question
    Attached
    Answer
    Dear buyer, type A is darker grey. We have attached real shoot on web.
    Loving House.sg 2019-01-17
    Question
    Type B the waterproof type, is the grey light or medium or dark shade?
    Answer
    Type B is light grey
  • Answered
    Question
    ang******* 2019-01-13
    Answer
    Dear buyer, Tyoe B only 3 colours now. Don 't have white colour coming.
    For light beige, you can comsider white or beige colour. But my beige colour has a bit darker. Also need to considering the size. Each type's szie also different.
    Loving House.sg 2019-01-13
    Question
    Thanks for your prompt reply.

    What's the difference between type A and type C?
    Answer
    Size different: A 2 seater and 3 seater shorter than C(pls check size in list).
    Material :A Reversible,C isn't
  • Answered
    Question
    Lov******* 2019-01-12
    Answer
    On Qpost : Dear buyer, pls choose type A or B 3 seater sofa cover
    Loving House.sg 2019-01-13
  • Answered
    Question
    wei******* 2019-01-12
    Answer
    On Qpost : Dear buyer, they are using to slot in gaps to stop sofa cover slip.
    Loving House.sg 2019-01-13
  • Answered
    Question
    dur******* 2019-01-09
    Answer
    Dear buyer, Type B is more suitable id your sofa's armrests' are not too high. Type B is 167cm.
    Loving House.sg 2019-01-10
  • Answered
    Question
    jan******* 2019-01-09
    Question
    pls reply soonest. i want buy. thanks
    Answer
    Dear buyer, A and C size different. C is more bigger. A is reversible. C is not.
    Loving House.sg 2019-01-10
    Question
    What's A size
    Answer
    163cm
    Question
    Size c?
    Answer
    190cm for seat cuhion's length
  • Answered
    Question
    dur******* 2019-01-05
    Answer
    Dear buyter, The sofa protector fit your sofa. Can you only measure the length of seat cuhion and choose relative size. becase i have several size for 3 seater. (only need measure the seat cuhion)
    Loving House.sg 2019-01-06
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Policy & Notice
How to Return/Exchange