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[BUNDLE OF 4] SOFTLAN Fabric Conditioner 2.8L / 3L x 4 bottles
9 items sold
13.6

Softlan[BUNDLE OF 4] SOFTLAN Fabric Conditioner 2.8L / 3L x 4 bottles


Customer who recommended this item
283
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (135)

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Customer Review (259)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 10, 2019 mic***
Netural Dec 16, 2018 yeo***
Highly Recommend Dec 12, 2018 syh***
Highly Recommend Dec 09, 2018 ire***
Highly Recommend Nov 30, 2018 hit***
Netural Nov 13, 2018 win***
Recommend Nov 12, 2018 cra***
Highly Recommend Nov 08, 2018 ycs***
Highly Recommend Nov 05, 2018 xio***
Highly Recommend Nov 03, 2018 won***

Item Q&A(17)

Status
Question & Answer
  • Answered
    Question
    ali******* 2018-09-25
    Answer
    Hi there,We are very sorry for the inconvenience cause. We believe there might me some damaged happen during the delivery process. Kindly let us know how Many bottles are damages and leaking. So that we can arrange a new product exchange for the damaged items. Please let us help you. Thank you.
    Colgate Official Store 2018-09-26
    Question
    One of the bottles is damaged and liquid is seeping. Pls advise how exchange is done.
    Answer
    Hi there,we are very sorry for the damaged item. We will arrange an exchange for the damaged item with a new item. It will take 3-5 working days to complete the shipment. Sorry and thank you.
    Question
    Hi, its been 5 days. When is the exchange, any update?
    Answer
    Hi liz! Our delivery normally takes 3-5 working days from your order date. We will try to expedite your order. Sorry for any inconvenience caused. Thank you and have a nice day.
    Question
    Hi, there suppose to be an exchange of the damaged item. Pls let me know the details when is the pick up date and time. Do note that I've reported the damaged item on 25th Sep.
    Answer
    Hi Alizah, We are very sorry as your re-delivery is still in process. Kindly give us some time to get back with the shipment details ASAP. We will try to expediate the re-delivery within this week. Thank you for the patients.
  • Answered
    Question
    haz******* 2018-09-15
    Question
    Can you at least reply and let me know the status instead of keeping me waiting with no answers???
    Answer
    Hi there,very sorry for making you wait. We are glad to let you know that your shipment is out for delivery already today. You may check your status with Tracking Number: SGP137118904 with Q express. Thank you and have a nice day.
    Colgate Official Store 2018-09-18
  • Answered
    Question
    Mat******* 2018-08-11
    Answer
    Private Enquiry
    Colgate Official Store 2018-08-13
  • Answered
    Question
    ros******* 2018-05-09
    Answer
    Hi there, the free gifts are while stocks last basis. Due to the high demand, all the free gifts are fully redeemed. Sorry for the inconvenience caused and thank you for your support. Have a nice day.
    Colgate Official Store 2018-05-09
  • Answered
    Question
    ros******* 2018-05-06
    Answer
    HI there
    please let us chekc thank you
    Colgate Official Store 2018-05-07
  • Answered
    Question
    won******* 2018-04-30
    Answer
    HI there
    due to parcel damage the items has been return to us we will re0-send it to you again
    thankyou
    Colgate Official Store 2018-04-30
    Question
    Received the 6 bottles today but without the free Scotch Brite. Please arrange to delivery the free Scotch Brite asap. Thanks
    Answer
    Hi there, the free gifts are while stocks last basis. Due to the high demand, all the free gifts are fully redeemed. Sorry for the inconvenience caused and thank you for your support. Have a nice day.
    Question
    Hi, the delay is on you, you takes almost a month to deliver my items and now you tell me the free gift are fully redeemed, this is not acceptable. I should receive the free gift if you delivery on time. Please deliver the free Scotch Brite asap.
    Answer
    Hi there, so sorry for the inconvenience caused. Please give us some time to check and we will get back to you ASAP. Thank you and have a nice day.

    Hi there, so sorry for the missing item. We have managed to get some from our supplier. Sorry for any inconvenience caused. We will arrange the redelivery for you by next week. Thank you and have a nice day.
    (May 11, 2018 17:13)
  • Answered
    Question
    Tbo******* 2018-04-24
    Question
    Order No. 253613212
    Answer
    HI there
    apologise for the missing items
    we will re-send it to you thankyou
    Colgate Official Store 2018-04-24
  • Answered
    Question
    tze******* 2018-04-22
    Answer
    HI there
    truly apologise kindly advise how many bottles are affected and we will do the one to one exchange for you
    thankyou
    Colgate Official Store 2018-04-22
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