sorry,maybe you can follow those steps
1, connect to power, make sure you hear the ding sound from the camera;
2, open keye app, choose add camera ;
3, choose wireless installation ;
4, make sure your phone is connected with non-5G WiFi, (if your phone is connected with 5G WiFi, go to phone setting to change it to 2.4G or non-5G WiFi).
5, click yes for do you hear sound from camara ;
6, there is a sound from your phone while connecting, make sure the volume is turn up, some of Android phone may not have sound, you may need to change to other version Android phone or iPhone, (you can still use the phone to view after installation, refer to step 9.)
7, when the camera is connected, there is a confirmation sound. make sure the UID is match and enter the password.
8, tap the camera to view.
9, for those phone did not have sound during the wireless installation, you can still add the camera using scan QR code after the camera is connected with WiFi.