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[TUNGLOK] Pork and Cabbage Dumplings 白菜猪肉水饺 (48 Pcs)
139 items sold
11.2

[TUNGLOK] Pork and Cabbage Dumplings 白菜猪肉水饺 (48 Pcs)


Customer who recommended this item
557
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
[21 JAN - 19 FEB] Only Seller Delivery Seller Jan 09, 2019
Frozen products Seller Apr 09, 2018
[Home Delivery] Things to take note! Seller Jan 09, 2018
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Manufacturer/
Place of origin
Singapore Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (268)

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Customer Review (533)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 21, 2019 bow***
Highly Recommend Jan 21, 2019 skf***
Highly Recommend Jan 21, 2019 sng***
Highly Recommend Jan 21, 2019 ima***
Highly Recommend Jan 20, 2019 lor***
Highly Recommend Jan 20, 2019 oin***
Highly Recommend Jan 19, 2019 kae***
Highly Recommend Jan 19, 2019 zxi***
Highly Recommend Jan 18, 2019 cas***
Highly Recommend Jan 18, 2019 ysp***

Item Q&A(22)

Status
Question & Answer
  • Notice

    [21 JAN - 19 FEB] Only Seller Delivery

    Dear valued customers,

    Please be note that from 21 January till 19 February 2019, only Seller Delivery will be available for delivery.
    There will be no delivery from 4 to 6 February 2019.

    We wish you have a prosperity Chinese New Year in advance!
    Tung Lok
  • Notice

    Frozen products

    Dear valued customer,

    Please note that all our products are frozen and require heating up before consumption.
    Recommended cooking methods are stated on the packaging itself, please refer to that.

    Thank you.
    Tung Lok
  • Notice

    [Home Delivery] Things to take note!

    Please kindly take note of the followings after placing your orders:

    1. Any changes to the delivery address, please contact us at least 3 working days before the delivery date that you have chosen previously.
    2. Delivery fee is charged once the purchase (per cart) does not exceed $80. No delivery fee will be refunded if customers wish to combine their purchases from 2 carts into 1 delivery.
    3. Customers have to ensure someone will be available to receive the items and store it in freezer immediately. There will be no second delivery and customers are required to collect from our designated outlets after arrangement.
    Tung Lok
  • Notice

    No more Store Pickup option

    Please be informed that we currently do not offer any store pickup on Qoo10.
    Alternatively, you may choose to visit our website, http://www.homefiesta.tunglok.com/ as we still offer store pickup over there.

    Thank you!
    Tung Lok
  • Notice

    Receiving and Processing of orders

    Please allow 3 working day (after payment completed) for us to process your orders and arrange delivery. Your understanding will be greatly appreciated
    Tung Lok
  • Notice

    Enquiries on products

    If you have any enquiries on our products or shipping,you may choose to send in Qpost or email to homefiesta@tunglok.com and we will answer accordingly.
    Tung Lok
  • Answered
    Question
    ********** 2019-01-21
    Answer
    Dear valued customer,

    Thank you for bringing up thr pricing error.
    It has been adjusted accordingly.
    Sorry for the inconvenience caused.
    Tung Lok 2019-01-21
  • Answered
    Question
    blu******* 2019-01-10
    Answer
    Dear valued customer,

    Most of our frozen products have a minimum shelf life of 3 months as long as they are properly stored in the freezer.
    Thank you!
    Tung Lok 2019-01-10
  • Answered
    Question
    lin******* 2018-09-04
    Answer
    Private Enquiry
    Tung Lok 2018-09-04
  • Answered
    Question
    lin******* 2018-09-03
    Answer
    Dear valued customer,

    Yes, there will be 2 packets of pork & cabbage dumplings in this bundle.

    Thank you!
    Tung Lok 2018-09-03
    Question
    Hi

    Thanks for reply.

    Please let me know expiry date of the dumplings as I'm serving to old folks.
    If ok I'll order tomorrow

    Thanks a lot!
    Answer
    Dear valued cuistomer,

    I'm unable to advise on the expiry date as there are a few batches in our warehouse. Please be informed that most of our frozen products have at least around 3 months shelf life as long as they are properly stored.

    Thank you!
  • Answered
    Question
    cta******* 2018-04-23
    Answer
    Dear valued customer,

    You use it for steamboat and boil for 7 minutes without thawing.
    Other cooking instructions are stated on the packaging itself for customer's reference.

    Thank you.
    Tung Lok 2018-04-23
  • Answered
    Question
    tan******* 2018-03-28
    Answer
    Dear valued customer,

    Kindly ensure that under the shipping rate section, you have chosen the same shipping method (either seller delivery or Qx quick) for all our items that you would like to purchase.

    The shipping rate of $22.85 is due to choosing 2 different shipping method ($16.05 + $6.80 = $22.85) for individual items.

    Please try again. Thank you,
    Tung Lok 2018-03-28
    Question
    Good afternoon. Now I know the reason already. Dun know why your Shanghai-Style Braised Duck only can choose QX Quick, but other items can choose either seller delivery or QX quick. Kindly advice.
    Answer
    Dear valued customer,

    The issue has been rectified. Please try again.
    Thank you.
    Question
    Thanks a lot for your quick action.
    Answer
    You're most welcomed.
    Question
    Dear seller, may I know is it have 10% shop coupon discount on April?
    Answer
    Dear valued customer,

    Sorry that we won't be able to advise on this as we yet to receive any news from our marketing department.
    Thank you.
  • Answered
    Question
    zoe******* 2017-11-27
    Answer
    Dear Valued Customer,

    Thank you for your kind feedback.
    At the moment, store pick up will not be implemeneted on Qoo10.
    However, you can visit our Tung Lok Home Fiesta website for store pickup.
    http://www.homefiesta.tunglok.com/

    Thank you
    Tung Lok 2017-11-28
  • Answered
    Question
    wor******* 2017-10-25
    Answer
    Dear Valued Customer,

    Our product are all cooked before freezing,

    EXCEPT Pork and Chives Gyoza; Pork and Cabbage Dumpling; Prawn Dumpling; Prawn and Pork Siew Mai and Beancurd Skin Roll with Prawn.

    We hope this answer your enquiries.

    Thank you.
    Tung Lok 2017-10-25
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Address
TAMPINES PLAZA 5 TAMPINES CENTRAL 1 #04-04

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