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Local Seller ★International SG Version★ Xiaomi Xiaoyi Yi Home ip Camera Night Vision CCTV Wireless
19 items sold
24.8

XiaomiLocal Seller ★International SG Version★ Xiaomi Xiaoyi Yi Home ip Camera Night Vision CCTV Wireless


Customer who recommended this item
145
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 100%/100%
  • Service 90%/100%
Shipping fee is free when purchasing above € 32,70 in a cart.
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Notice

Subject Register Date
How do I file for exchange/replacement/refund? Seller Apr 21, 2016
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Manufacturer/
Place of origin
Qoo10 Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Singapore Local Store Warranty! Monitor Baby/Child/Maid/Elderly Spy CAM
BOOKMARK 1 2 3 4 5 6 7

Photo Review (54)

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Customer Review (109)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 03, 2019 joa***
Highly Recommend Dec 24, 2018 a_w***
Highly Recommend Dec 15, 2018 dan***
Highly Recommend Dec 15, 2018 Ric***
Highly Recommend Dec 14, 2018 dan***
Highly Recommend Dec 13, 2018 jde***
Highly Recommend Dec 10, 2018 c.a***
Highly Recommend Dec 08, 2018 a_w***
Highly Recommend Nov 30, 2018 dav***
Highly Recommend Nov 26, 2018 cec***

Item Q&A(32)

Status
Question & Answer
  • Notice

    How do I file for exchange/replacement/refund?

    >Any return of exchange of items will be applicable within 7 days upon receiving of the item

    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end

    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)
    >Original packaging have to be kept for warranty
    >Shipping fee will be incurred from seller end

    Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore
    >Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    >Provide picture of the item to seller end
    >Shipping fee will be incurred from buyer's end
    Passion Living
  • FAQ

    [Q]: How to track Qxpress delivery? / [Q]: Qxpress Shipping History/ Delivery Status showed that my items were delivered to me. But, i have NOT received from Qxpress. What shall i do?

    [Q]: How to track Qxpress delivery?

    [A]: My Qoo10 -> under "Shipping Information", -> row "Delivery Company", click "Tracking"


    [Q]: Qxpress Shipping History/ Delivery Status showed that my items were delivered to me. But, i have NOT received from Qxpress. What shall i do?

    [A]: Please email: SUBJECT: quote your "Qoo10 orders reference" & "Qxpress courier reference" TO: info@qxpress.sg; CC: delivery@qoo10.sg, qoo10@passiongadgets.com

    Passion Living
  • FAQ

    How to submit return or exchange from the buyer's end?

    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'

    We will assess the claim issue with the provided picture and inform on the progress.

    Passion Living
  • FAQ

    Do I need to print out the E Ticket for collection?

    We strongly recommend customer to print out the E-Ticket to easy facilitate self collection. If you are not able to print, please save the screen shot with Barcode and order number. Thank you!
    Passion Living
  • FAQ

    Warranty Claim?

    Dear Customer, We value our customers to provide them the best service, quality products and great price. If any product purchased is not able to perform or function as per requirement and has malfunctioning issues and if it is under warranty, you are entitled to claim warranty. Customers are REQUIRED to keep the original whole packaging and visit our service centre for technician to diagnose before exchange or replacement.
    Passion Living
  • Answered
    Question
    sea******* 2019-01-17
    Answer
    Dear customer,

    It will take about 2-3 weeks to arrive

    Cheers,
    Kenji
    Passion Living 2019-01-17
  • Answered
    Question
    lim******* 2018-12-31
    Answer
    Private Enquiry
    Passion Living 2019-01-02
  • Answered
    Question
    zhe******* 2018-12-29
    Answer
    Dear customer,

    Hi the final price of both products (Yi Home 720p and 1080p) will only be displayed after selecting all the options. Hence the price difference between the two products is $30. Thankyou

    Cheers,
    Serene

    Cheers,
    Serene
    Passion Living 2018-12-29
  • Answered
    Question
    hap******* 2018-12-27
    Answer
    Private Enquiry
    Passion Living 2018-12-27
  • Answered
    Question
    koh******* 2018-12-26
    Answer
    Dear customer,

    What is your order no.

    Cheer,
    Gabriel.
    Passion Living 2018-12-26
    Question
    My Order no. is 285634400
    Answer
    Dear customer,

    You opted for store pickup. Do make time down to collect your items before qoo10 voucher expires . Kindly check your order details for pick up location. Operation hours Mon - Fri: 10.30am - 7pm Sat - Sun: 10.30am - 6pm (Public Holidays Closed). Thank you !

    cheers
    helmi
  • Answered
    Question
    hap******* 2018-12-19
    Answer
    Private Enquiry
    Passion Living 2018-12-20
  • Answered
    Question
    ter******* 2018-12-04
    Answer
    Dear customer,

    the original adapter is removed and thrown away. you may purchase additional adapter or use your own adapter.

    cheers
    helmi
    Passion Living 2018-12-05
  • Answered
    Question
    san******* 2018-11-28
    Answer
    Dear customer,

    the additional price on the free gift is not for the free gifts. its for the top-up for the different types of cameras. as different cameras has different price, there will be additional top-up for the model that is more expensive than the base price. we put the addtional price on the free gifts option. sorry for confusion. hope this clarifies.

    cheers
    helmi
    Passion Living 2018-11-28
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