Q&A board

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Q & A Lists
Item Question & Answer
TOKICHOI - Tie Front Culottes-172726-Winter
TOKICHOI - Tie Front Culottes-172726-Winter
Item Q&A
  • Question : Inquiry for the item from oni****Jan 22, 2019

  • Question : Inquiry for the item from kar****Jan 01, 2019

    Hi Seller,may i know that will you Restock the (M) Size Dark Blue & Black Culottes as i intend to place order.Hope to hear from you soon.Thks

    Answer : [Re] Inquiry for the item from kar****

    Dear Customer,
    Greetings from Toki Choi and thank you for your interest!
    Unfortunately the item you are looking for is no longer available. Do check out our other available options and we hope you find something you like!
    Happy shopping!
    Team Toki Choi

  • Question : Inquiry for the item from Che****Dec 10, 2018

    Any L size for dark blue? Thanks

    Answer : [Re] Inquiry for the item from Che****

    Dear Customer,
    Greetings from Toki Choi and thank you for your interest!
    We have re-stocked the item you are looking for. Kindly note that while we have re-stocked this item as per your request, this does not imply a reservation, so hurry before it sells out!
    Happy shopping!
    Team Toki Choi

  • Question : Inquiry for the item from ora****Dec 07, 2018

  • Question : Inquiry for the item from ora****Dec 07, 2018

+View all Notice, FAQ, Q&A >>
YOCO - Crossback Ruffle Tank-171254
YOCO - Crossback Ruffle Tank-171254
Item Q&A
  • Question : Inquiry for the item from yan****Jan 22, 2019

    Why shop discount cannot apply to the normal price? Please state the conditions clearly. Thanks

    Answer : [Re] Inquiry for the item from yan****

    Dear,
    As the item state as TokiChoi Promo, it won't be enjoy any discount, for your information.

TOKICHOI - Asymmetrical Hem Skirt-172691-Winter
TOKICHOI - Asymmetrical Hem Skirt-172691-Winter
Item Q&A
  • Question : Inquiry for the item from jac****Jan 20, 2019

    Hi, please advise sizing for the skirt. Thanks.

    Answer : [Re] Inquiry for the item from jac****

    Dear,
    the size chart has updated, please check it again.

    Question : [Re] Inquiry for the item from jac****

    Hi, I was trying to place my order for product #172691 together with #181378 under same group.
    Both items indicated Dpex of $4.99. However, after applying discount, the delivery at the payment indicated as $6.99 instead.

    Please advise before I proceed with my payment.

  • Question : Inquiry from jen****Jan 19, 2019

    Dear seller, just to alert you that the measurement chart on website seems to be wrong.

    Answer : [Re] Inquiry from jen****

    Dear,
    Thanks for your advise, we will update soon, please wait for processing.

TOKICHOI - Off the shoulder Translucent Lace Top-172143-Winter
TOKICHOI - Off the shoulder Translucent Lace Top-172143-Winter
Item Q&A
  • Question : Inquiry for the item from dap****Jan 21, 2019

  • Question : Inquiry for the item from Ire****Jan 13, 2019

    Will u restock red in M size or black?

    Answer : [Re] Inquiry for the item from Ire****

    Dear~We are sorry the M size of black & red color were sold out, only size size still available, for your information.

  • Question : Inquiry for the item from Ire****Jan 13, 2019

    Will u restock red in M size or black?

    Answer : [Re] Inquiry for the item from Ire****

    Dear,
    We are sorry red and black was no longer available and won't be restocked anymore, plesae check other available color, thank you.

TOKICHOI - U shaped Multi-color  Tie-up  Top-182096-Winter
TOKICHOI - U shaped Multi-color Tie-up Top-182096-Winter
Item Q&A
YOCO - Split Knitting Mini Skirt-182517-Winter
YOCO - Split Knitting Mini Skirt-182517-Winter
Item Q&A
  • Question : Inquiry from su_****Jan 20, 2019

TOKICHOI - New Arrival! Trendy Blouses Shirts Tops Multi Colors Multi Styles - Free Shipping
TOKICHOI - New Arrival! Trendy Blouses Shirts Tops Multi Colors Multi Styles - Free Shipping
Item Q&A
  • Question : Inquiry for the item from Lei****Jan 20, 2019

    Hi, will style A apricot Beige/dark blue size S or M be coming again soon?

    Answer : [Re] Inquiry for the item from Lei****

    Dear,
    We are sorry they are no longer available, please check other available options.

YOCO - Wool Shorts-172092-Winter
YOCO - Wool Shorts-172092-Winter
Item Q&A
KODZ - Three Quarter Ruched sleeve Dress-181710-Winter
KODZ - Three Quarter Ruched sleeve Dress-181710-Winter
Item Q&A
  • Question : Inquiry for the item from flu****Jan 20, 2019

    Any restock on Red size L?

    Answer : [Re] Inquiry for the item from flu****

    Dear,
    We are sorry red L size was no longer available, please check other available options.

KODZ - Fashion Buckle Knitting Sweater-182532-Winter
KODZ - Fashion Buckle Knitting Sweater-182532-Winter
Item Q&A
YOCO - Floral Embroidered Halter Top-181760-Winter
YOCO - Floral Embroidered Halter Top-181760-Winter
Item Q&A
  • Question : Inquiry for the item from gra****Jan 19, 2019

    No measurements?

    Answer : [Re] Inquiry for the item from gra****

    Dear customers,
    thanks for noticing us,and we had handled it earlier,you can check again later.thanks.^^

  • Question : Inquiry for the item from blu****Jan 14, 2019

    May I know the measurements for this blouse? Thank you!

    Answer : [Re] Inquiry for the item from blu****

    Dear Customer,
    The size details has updated on the web, you may check it now😊
    Do follow us on Instagram(http://www.instagram.com/tokichoi_sea/) for the latest updates!

YOCO - Wide Leg Plaid Culottes - 181892
YOCO - Wide Leg Plaid Culottes - 181892
Item Q&A
  • Question : Inquiry for the item from gra****Jan 19, 2019

    Didn't see any measurements?

    Answer : [Re] Inquiry for the item from gra****

    Dear customers,
    thanks for noticing us,and we had handled it earlier,you can check again later.thanks.^^

TOKICHOI - Polka Dot Ruffle Hem Sleeveless Top-181746-Winter
TOKICHOI - Polka Dot Ruffle Hem Sleeveless Top-181746-Winter
Item Q&A
  • Question : Inquiry for the item from ire****Jan 19, 2019

    What's the full length of this top?

    Answer : [Re] Inquiry for the item from ire****

    Dear customers,
    we will check the actual item and reply you later,please wait patiently,thanks.

KODZ - Classic Half Sleeve Knit Top-6005200
KODZ - Classic Half Sleeve Knit Top-6005200
Item Q&A
KODZ - Basic Pinstriped Top-171799
KODZ - Basic Pinstriped Top-171799
Item Q&A
  • Question : Inquiry from erv****Jan 18, 2019

TOKICHOI - Layered Ruffle Sleeves Blouse-180351
TOKICHOI - Layered Ruffle Sleeves Blouse-180351
Item Q&A
  • Question : Inquiry for the item from kat****Jan 18, 2019

    When is M size available for green & pink?

    Answer : [Re] Inquiry for the item from kat****

    Dear Customer,
    Greetings from Toki Choi and thank you for your interest!
    Unfortunately the item you are looking for is no longer available currently, maybe it will be added later,if arrives, we will updated the stock immediately.
    Suggest that you can refer to other spot goods first for your reference and we hope you find something you like! Wish you have a pleasant shopping^^
    Team Toki Choi

  • Question : Inquiry for the item from msh****Jan 11, 2019

    hi , will you restock green color ?

    Answer : [Re] Inquiry for the item from msh****

    Dear,
    We are sorry green color was sold out, only pink S is still available.

    Team Toki Choi

YOCO - Halter Ruffle Trim Dress-181759-Winter
YOCO - Halter Ruffle Trim Dress-181759-Winter
Item Q&A
  • Question : Inquiry for the item from aug****Jan 18, 2019

    Hi seller there’s no measurement for waist and hip size for S and M size. Please advise

    Answer : [Re] Inquiry for the item from aug****

    Dear customers,
    we will check the actual item and reply you later,please wait patiently,thanks.

    Dear~
    We had updated this item of measurement for waist and hip size for S and M size,please check it,thanks for your waiting.
    (Jan 22, 2019 15:41)

  • Question : Inquiry for the item from aug****Jan 14, 2019

    May I know what is the size measurement for this dress?

    Answer : [Re] Inquiry for the item from aug****

    Dear Customer,
    The size details has updated on the web, you may check it now😊
    Do follow us on Instagram(http://www.instagram.com/tokichoi_sea/) for the latest updates!

  • Question : Inquiry for the item from ama****Jan 13, 2019

TOKICHOI - Fluffy Trumpet Sleeves Sweater-172938-Winter
TOKICHOI - Fluffy Trumpet Sleeves Sweater-172938-Winter
Item Q&A
  • Question : Inquiry for the item from cha****Jan 18, 2019

    Dear Seller, why the coupon is not working ? I can’t apply it to the clothes I selected at my cart

    Answer : [Re] Inquiry for the item from cha****

    Dear,
    We are sorry the coupon is only apply to normal items, sale item and promotion items are not entitle to use coupon, for your information.

TOKICHOI - Trendy Sale! Trendy Dresses Multi Colors/Styles/Women/Girl/Ladies Clothing-Free Shipping
TOKICHOI - Trendy Sale! Trendy Dresses Multi Colors/Styles/Women/Girl/Ladies Clothing-Free Shipping
Item Q&A
  • Question : Inquiry for the item from 260****Jan 18, 2019

    Hi seller,

    Style B dress comes with zip?

    Answer : [Re] Inquiry for the item from 260****

    Dear,
    it come with zip, for your information.

  • Question : Inquiry for the item from she****Jan 15, 2019

  • Question : Inquiry for the item from Jan****Jan 11, 2019

  • Question : Inquiry for the item from pon****Jan 13, 2019

  • Question : Inquiry for the item from sha****Jan 11, 2019

    Hi seller, I want to buy style E, but the choice of color seem different( blue, black)? Please confirm. Attached screens shot.

    Answer : [Re] Inquiry for the item from sha****

    Dear,
    We are sorry for the confusion, the web has updated, please check again, thank you.

+View all Notice, FAQ, Q&A >>
TOKICHOI - Ribbon Detailed Pinafore Dress-172725-Winter
TOKICHOI - Ribbon Detailed Pinafore Dress-172725-Winter
Item Q&A
TOKICHOI - Pleated Velvet Dress-172343-Winter
TOKICHOI - Pleated Velvet Dress-172343-Winter
Item Q&A
  • Question : Inquiry for the item from Jan****Jan 16, 2019

TOKICHOI - Trendy Sale! Trendy Long Sleeve Tops Multi Colors Multi Styles - Free Shipping
TOKICHOI - Trendy Sale! Trendy Long Sleeve Tops Multi Colors Multi Styles - Free Shipping
Item Q&A
  • Question : Inquiry related delivery from 242****Jan 16, 2019

    Hi Seller,

    Had purchase under order no. 288235043 and 288235044.
    Saw delivery schedule as 25 Jan.
    Wonder can be earlier so as to receive before Chinese New Year.
    Thank you.

    Answer : [Re] Inquiry related delivery from 242****

    Dear,
    Thank you very much for your purchase.
    The estimated shipping date was setting up with a week later.
    However, your order will be sent out today, we will upload the tracking no on Q10 once it's available.
    Please wait patiently.
    Thank you and and have a nice day😊.

    Team Toki Choi


    Question : [Re] Inquiry related delivery from 242****

    thank you so much for helping to ship out my order today :)

    Answer : [Re] Inquiry related delivery from 242****

    Dear~you're welcome & have a nice weekend😊.

  • Question : Inquiry for the item from sim****Jan 05, 2019

    Hi I would like to seek your advice on style X 'see you later' sizing. I am a 96cm around my chest would size m be slightly tight for me or loose ? Thank you!

    Answer : [Re] Inquiry for the item from sim****

    Dear Customer,
    Thank you for your interest!
    Due to varying cutting and materials, the height and weight do not necessarily relevant for choosing the size, the chest, waist or hip measuements also need to be took into consideration.
    We advise customer to lay a similar clothing you may have at home on a flat surface and measure across the item, comparing the measurements stated on the size chart to the measurements of your clothing. This will give you an idea of how the item will fit you for your reference.^^
    Happy shoppping!
    Team Tokichoi

  • Question : Inquiry for the item from tan****Jan 04, 2019

    Hi. How do we measure the chest size based on your chart? Is it only from the front, from one side of the chest to the other? Or do I have to wrap one round around the whole chest?
    I am buying a number of items so I don't want to get the size wrong. Please reply. Thank you.

    Answer : [Re] Inquiry for the item from tan****

    Dear Customer,
    Thank you for your interest!
    All the Items are measured in CM by one side in our store for your reference.

    Team tokichoi

  • Question : Inquiry for the item from chr****Jan 04, 2019

    Hi seller, do you still have stock for S J style Red for size M?

    Answer : [Re] Inquiry for the item from chr****

    Dear~both style are still available, please enjoy shopping, thank you.

  • Question : Inquiry for the item from gin****Jan 04, 2019

    Hi seller,
    Style A -blue does not have any size S anymore?

    Answer : [Re] Inquiry for the item from gin****

    Hi seller,
    Style A -blue does not have any size S anymore? And the sale price has changed? No more 4.90?

    Question : [Re] Inquiry for the item from gin****

    Dear~Style A -blue S size is still available, and the promotion has updated, please enjoy shopping.

+View all Notice, FAQ, Q&A >>
KODZ - Crossback Tank Top-172842-Winter
KODZ - Crossback Tank Top-172842-Winter
Item Q&A
TOKICHOI - Multi-color Double Pockets Denim Skirt-190007-Winter
TOKICHOI - Multi-color Double Pockets Denim Skirt-190007-Winter
Item Q&A
  • Question : Inquiry for the item from 261****Jan 17, 2019

    Dear Seller

    My waist is 90cm.
    Which is suitable for me

    Answer : [Re] Inquiry for the item from 261****

    Dear,
    According to your information, this Skirt may not fit you. Please check other bigger design, thank you.

    Team Toki Choi

  • Question : Inquiry for the item from Chi****Jan 12, 2019

    Hi, when would this item be available? Would like to purchase other colors. Thanks!

    Answer : [Re] Inquiry for the item from Chi****

    Dear,
    As checked, all the colors are available, please hurry to order.

    Question : [Re] Inquiry for the item from Chi****

    Please refer to photo. Unable to add to cart

    Answer : [Re] Inquiry for the item from Chi****

    Dear,
    We are sorry for the inconvenience caused.
    It's available to buy now, thank you.

    Do follow us on Instagram(http://www.instagram.com/tokichoi_sea/) for the latest updates and promotions!