rate: 100Slow reply, but quick delivery.
The buying process was slow at the start but very quick at the end. I bought the Eevee version on the 31st of Dec and got a notification on 3rd Jan that shipping was 'scheduled'. Then nothing changed for over a week. I was getting worried because everyone else in the reviews seemed to have gotten their switch really quickly, so I sent in a few inquiries. It took a few days before they finally replied and told me that the Eevee version was out of stock and they were waiting for more supply, but weren't sure if there would be any more, so they offered me Pikachu instead. I agreed, and within two days I received notification that the item had been shipped, and once I paid the tax (~$49.70) it arrived very quickly and in perfect condition. Overall I'm pretty impressed, but it would be good if they notified customers when they were out of stock--at least to say when stock is coming in.Jan 22, 2019